Frequently Asked Questions
Find answers to common questions
How do I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your delivery progress.
Can I change or cancel my order?
We process orders quickly to ensure fast delivery. Please contact our support team within 30 minutes of placing your order to request changes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now Pay Later options like Klarna.
Do you ship internationally?
Yes, we ship to over 100 countries worldwide. Shipping costs and delivery times vary depending on the destination.
Are your phone cases drop-tested?
Absolutely. Our signature phone cases are designed with shock-absorbent materials and have been drop-tested to ensure maximum protection.
How do I care for my Skinnydip apparel?
We recommend washing your garments inside out on a cold cycle and hanging them to dry to preserve the quality of the prints and fabrics.